Position Overview: We are seeking a highly skilled VP, Operations Director to lead and

manage the operational execution of projects while ensuring seamless communication

between internal teams, clients, and other holding company agencies. The VP, Operations

Director will be responsible for overseeing development of the annual Scope of Work

process, managing quarterly business reviews (QBRs), ensuring client reporting

requirements are met, and keeping stakeholders aligned on project status and timelines.

This role also involves direct client interfacing and coordination with internal agency teams

as well sister companies within Interpublic.

• Client & Account Management: Serve as the primary point of contact for clients,

managing day-to-day communication and ensuring alignment with client

expectations. Lead annual scope and resource process, quarterly business reviews

(QBRs), IAT process, presenting project updates, metrics, and addressing any client

concerns. Build strong relationships with clients and ensure their needs are met

throughout the project lifecycle.

• Project & Timeline Management: Oversee the status of agency projects, tracking

progress against timelines and address any issues that could impact delivery.

Ensure all team members are aware of project milestones and deadlines.

• Cross-Functional Collaboration: Facilitate communication between internal

teams to ensure alignment with overall company and client objectives. Coordinate

with other holding company agencies to streamline project execution.

• Scope & Budget Management: Define, manage, and monitor project scopes to

ensure they align with client expectations and organizational capabilities.

• Operational Leadership: Implement and refine internal processes to improve team

workflows, ensuring efficient project management and smooth operations. Utilize

project management tools to enhance operational efficiency.

• Proven experience in operations management, client interfacing, and account

management.

• Strong background in budget management, and resource allocation.

• Expertise in managing cross-functional teams and complex, multi-stakeholder

projects.

• Ability to lead and manage high-performing teams in a fast-paced, client-facing

environment.

• Excellent communication and interpersonal skills, with a strong focus on client

relationships and team coordination.

Salary range for this position is $190-200K.